Connect. Communicate. Convert — All Inside Salesforce
Quickly integrate your telephony system with Salesforce to boost agent productivity, reduce call handling time, and deliver personalized customer experiences.
Track every interaction, automate workflows, and empower your team to do more — faster.
We enjoy working with teams that are finding better ways to connect with their customers through Salesforce. With Ventas SMS, they’re able to send important updates, reminders, and messages straight from their CRM. From sales to support to service, the tool helps ensure every team stays in sync and every conversation stays on track.
"Keep up the great work! Your step-by-step, detailed proposals make it easy to visualize the process and understand how everything will come together — it really helps me move things forward."
"The Ventas team is highly responsive and knows Salesforce inside out. They implemented the solution quickly and even helped us explore AI features to improve customer interactions. It's great to have a partner you can count on."
"Great recommendations and quick responses — they've been an amazing partner to work with, always supportive and easy to communicate with. Thanks, team Ventas."
"We had a great experience with the Ventas team. The SMS and CTI setup was smooth and perfectly aligned with our Salesforce needs. Everything was delivered on time, and the support team was quick to assist whenever needed. "
"Using the Ventas SMS app has been a game-changer for our team! The setup was smooth, and the support team was incredibly responsive. We’ve seen a big improvement in how quickly we can reach our customers. Looking forward to using more features as we grow!"
"Keep up the great work! The team’s step-by-step guidance made it easy to understand how SMS would fit into our Salesforce workflow. Their clear approach really helped us move things forward with confidence."
The Ventas team is highly responsive and knows Salesforce inside out. They implemented the solution quickly and even helped us explore AI features to improve customer interactions. It's great to have a partner you can count on.
Automatically dial customers from your lead or contact list. Save time and connect with more people without manual dialing.
Set up custom call flows and route calls to the right agent or department. No more missed or misdirected calls.
Record all calls for future reference. Useful for training, tracking conversations, and ensuring service quality.
View detailed reports of call activity, agent performance, and response times. Make better decisions with clear data.
Automatically record every call made through Salesforce. Use recordings for compliance, quality checks, and training purposes with easy access to stored conversations.
Empower your entire team to manage calls efficiently. Multiple users can access, manage, and collaborate on call tasks without any conflict.
Save time by initiating calls directly from Salesforce with just one click. No manual dialing needed — just click and connect.
Stay updated with instant call tracking. Every call is logged in real time and linked to the right Salesforce record for full visibility.
Route incoming calls intelligently based on availability, location, or priority. Deliver the right call to the right agent every time.
Ventas brings together SMS messaging, CTI with WhatsApp integration, and an AI-powered AgentBot — all built natively for Salesforce to simplify communication, automate follow-ups, and deliver faster, smarter customer experiences from a single platform.
Bringing together AI AgentBot, Salesforce SMS, WhatsApp integration, and CTI to deliver a unified, powerful communication experience—built to enhance every touchpoint in Salesforce.
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