Why Salesforce Teams Struggle…
Salesforce is one of the most widely used customer…
Salesforce SMS | AI Agent & Voice | Dialer (CTI) | WhatsApp Integration
The only Salesforce-native platform combining SMS, Dialer, AI Agent & Omnichannel Support — built to help teams communicate faster, respond smarter, and manage every interaction directly within Salesforce.
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Trusted by 300+ customers across 20+ industries, Ventas Cloud helps organizations manage customer communication using Salesforce-native SMS, AI agents, voice calling, and WhatsApp. Built to work directly within Salesforce, it supports automation, visibility, and consistent engagement across every touchpoint.
To simplify Salesforce communication by bringing messaging, calling, and AI-driven interactions into a single, Salesforce-native experience that improves productivity, clarity, and customer engagement.
To enable organizations to build meaningful, timely, and scalable customer conversations by using intelligent communication tools that work seamlessly within their Salesforce ecosystem.
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Salesforce CTO
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A Salesforce-native communication platform designed to support real-time engagement, automation, and connected customer conversations across industries.
Manage customer conversations across SMS, WhatsApp, voice, and AI within Salesforce.
Support sales, service, and operations with flexible communication
workflows.
Keep all communication activity logged, tracked, and actionable inside Salesforce.
Communication PlatformSalesforce SMS lets teams send and receive customer messages inside Salesforce for updates and follow ups. Each message links to CRM records, keeping communication history organized and easy to access now.
AI Agent chatbot and voice automate customer service tasks in Salesforce, reducing manual effort. Automated conversations stay visible across teams, improving collaboration and customer experience overall.
Salesforce Dialer integrates calling into Salesforce with real time caller details, automatic activity logging and smooth call workflows, ensuring voice interactions are managed like Salesforce activities.
WhatsApp integration with Salesforce lets users chat through WhatsApp while keeping conversations linked to records and workflows, enabling centralized communication, automation and customer context alway.
Send and receive SMS directly from Salesforce with full conversation tracking.
Send messages in bulk using Salesforce list views and reports.
Automate customer conversations with AI powered by Salesforce data.
Make and receive calls while automatically logging call activity.
Manage SMS, AI chat, and voice interactions from one Salesforce interface.
Trigger messages, AI responses, and calls using Salesforce automation.
Track clicks, replies, and engagement for smarter follow-ups.
Automatically manage consent, opt-outs, and messaging compliance.
Our platform will keep communication within Salesforce, connect to it, and allow for efficient communication and scalability, all done while minimizing operational requirements.
All Messages, Calls, AI & WhatsApp in One Place
Every Interaction Is Linked to Your Salesforce Records and Workflows
AI, Messaging and Voice Are Automatically Following the Logic of Salesforce
Compliant, Scalable, Built for Growth Since Day One
As your customers change how they want to access your products and services, you have to evolve how you do business. Learn more about how our leading Subscription Economy® solutions have helped many of the world’s most innovative subscription businesses succeed.
As your customers change how they want to access your products and services, you have to evolve how you do business. Learn more about how our leading Subscription Economy® solutions have helped many of the world’s most innovative subscription businesses succeed.
SMS, AI chatbot, voice, and WhatsApp — all inside Salesforce.
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Bringing together AI AgentBot, Salesforce SMS, WhatsApp integration, and CTI to deliver a unified, powerful communication experience—built to enhance every touchpoint in Salesforce.
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