Ventas SMS allows you to send, receive, and automate SMS text messages inside of Salesforce – for quicker engagement, for better support, and conversions.
Businesses that want smarter, faster communication inside Salesforce trust Ventas Cloud. From real-time replies to fully automated campaigns, our platform helps teams connect meaningfully, without the hassle of manual processes. With continued feedback from our clients, we keep building tools that make everyday work smoother, more intelligent, and more connected.
"Keep up the great work! Your step-by-step, detailed proposals make it easy to visualize the process and understand how everything will come together — it really helps me move things forward."
"The Ventas team is highly responsive and knows Salesforce inside out. They implemented the solution quickly and even helped us explore AI features to improve customer interactions. It's great to have a partner you can count on."
"Great recommendations and quick responses — they've been an amazing partner to work with, always supportive and easy to communicate with. Thanks, team Ventas."
"We had a great experience with the Ventas team. The SMS and CTI setup was smooth and perfectly aligned with our Salesforce needs. Everything was delivered on time, and the support team was quick to assist whenever needed. "
"Using the Ventas SMS app has been a game-changer for our team! The setup was smooth, and the support team was incredibly responsive. We’ve seen a big improvement in how quickly we can reach our customers. Looking forward to using more features as we grow!"
"Keep up the great work! The team’s step-by-step guidance made it easy to understand how SMS would fit into our Salesforce workflow. Their clear approach really helped us move things forward with confidence."
The Ventas team is highly responsive and knows Salesforce inside out. They implemented the solution quickly and even helped us explore AI features to improve customer interactions. It's great to have a partner you can count on.
You can send and receive messages without adding another platform into the mix. Everything is done from your CRM.
WhatsApp, MMS, SMS, and more – all in one place! This offers powerful engagement capabilities for clients, and it is easy to manage..
Message templates, scheduled texts, and bulk sends in seconds — all made to help you work less.
Nice User Interface that anyone can use, whether you’re a small team or a growing enterprise, it scales with you.
Send and receive text messages straight from Salesforce. Whether it’s a quick update or a bulk message, stay in touch with leads and customers easily.
Send more than just plain text—share images, files, or short videos directly from Salesforce. Perfect for sharing product info, reports, or support documents.
Make and receive calls right from Salesforce. See who’s calling, log every conversation automatically, and save time with click-to-call.
Drop a pre-recorded voicemail to contacts without calling. Great for quick updates or reminders.
Chat with customers over WhatsApp, directly from Salesforce. Fast, personal, and easy to track.
Trusted by Salesforce teams across industries
Reliable and fast SMS/WhatsApp delivery
Real user reviews and trusted feedback
Real Estate, Healthcare, Finance, E-commerce & more
With Live Chat and AI AgentBot assistance
Salesforce is a customer relationship management (CRM) platform that offers a range of tools and features to help businesses manage their customer interactions and data. One of these tools is the SMS (short message service) feature, which allows businesses to send and receive text messages with their customers directly from the Salesforce platform.
“Ventas SMS” could refer to a sales management system that uses SMS messaging to communicate with customers or to a software tool that helps sales teams manage and track their SMS communications with clients. It could also refer to a service that helps companies send SMS messages to their customers for marketing or other purposes.
Improved communication with customers: The SMS tool allows businesses to quickly and easily communicate with their customers via text message, which can be more convenient and timely than other forms of communication.
By being able to send and receive text messages directly from the Salesforce platform, businesses can improve their response times and provide more personalized and efficient customer service.
The SMS tool can be used to send promotional messages, reminders, and other types of marketing communications to customers, which can help businesses increase sales and customer engagement.
The SMS tool integrates with the rest of the Salesforce platform, so all customer communication and data is stored in a central location and can be easily accessed and analyzed by sales and customer service teams.
The SMS tool allows businesses to tailor their communication with customers by setting up automated messages and campaigns, and by creating custom fields and tags to segment and target specific customer groups.
Combine the power of voice and text inside Salesforce for faster, smarter customer communication. Ventas makes it easy for your team to manage calls and SMS in one place—no extra tools, no extra steps.
Bringing together AI AgentBot, Salesforce SMS, WhatsApp integration, and CTI to deliver a unified, powerful communication experience—built to enhance every touchpoint in Salesforce.
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