Privacy Policy

Last updated: June 3, 2025

Welcome to Ventas Cloud. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and our products: Ventas SMS, Ventas AI AgentBot, Ventas WhatsApp Marketing, and Ventas Salesforce CTI.

We believe in transparency and keeping things simple. Please read on to understand how your information is handled.

1. Who We Are

Ventas Cloud provides cloud-based communication and AI solutions integrated with Salesforce. Our products are designed to help businesses connect with their customers through SMS, WhatsApp, voice, and automation.

2. Information We Collect

We collect information to provide better services and experiences. This includes:

a. Information You Provide

b. Automatically Collected Information

3. How We Use Your Information

We use your data to:

We do not sell your personal information to anyone.

4. Information Sharing

We may share your data with:

All third-party partners follow strict confidentiality agreements.

5. Your Rights

You are in control of your personal data. You can:

Simply contact us at privacy@ventascloud.com to make any requests.

6. Cookies and Tracking

We use cookies to:

You can adjust cookie settings in your browser at any time.

7. Data Security

We use industry-standard security measures to protect your data, including:

Ventas Cloud is ISO 27001 certified, and we are committed to maintaining strong security across all systems.

8. Data Retention

We keep your data only as long as needed for the purposes described here. Once no longer necessary, it is safely deleted or anonymized.

9. International Users

Our services are available worldwide. If you are accessing from outside the United States, you agree that your information may be transferred to and processed in the U.S. or other countries where we or our service providers operate.

10. Children’s Privacy

Ventas Cloud does not knowingly collect personal information from children under the age of 18. If you believe we have collected such data, please contact us so we can delete it.

11. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. When we do, we’ll post the changes on this page and update the date above.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can reach us at:

Thank you for trusting Ventas Cloud. We are committed to protecting your data and delivering a secure experience with every interaction.